1. RETURN POLICY
How to proceed with cancellation or refund:
We accept returns as long as the items are: new and unused, in sellable condition with all tags, with no marks of deodorant or of makeup and within its original packaging. If the items have been worn, they CANNOT be returned for hygienic reasons.
We are happy to accept returns in exchange for store credit for whatever reason with a few conditions:
- The return must be made within 21 days from the ship date.
- Item(s) must be unworn
- Due to health concerns, items that have been opened and/or tried on are not eligible for a refund.
All sale items, markdowns, and gift card purchases are final sales.
Once your return is received and inspected please allow up to five business days for your return to be processed and credited to you. We will do everything we can to ensure you receive your refund as fast as possible.
If you wish to exchange an item for any reason, the quickest and simplest way to do this is to place a new order for the item you want and return the other item for a refund. In this instance, refunds will be provided.